EMSEAL Tech Support:
Using GoToMeeting to remotely explain engineering points of EMSEAL's expansion joints.
(Sample
discussion)
(Powered by YouTube. If your browser has
trouble playing a video,
visit EMSEAL
at youtube.com and follow the plug-in instructions)
Using the GoToMeeting web conference tool, EMSEAL staff and
representatives are easily able to run remote web-based conferences
and discussions. Staff can easily hold on-the-fly or scheduled
presentations, perform live demos and collaborate on documents in
real time. Both EMSEAL and the client see the same computer screen
and can mark-up or point to areas of the screen while talking. All
that you need is an on-line computer and a telephone (or a voice
transmission device such as Skype or VOIP).
In this example an EMSEAL Tech Support person works with a client
concerning an upcoming project. They reach an understanding of the
application and then an applicable EMSEAL product is offered to fit
the construction. The client is able to continually ask EMSEAL
specific questions and see the feedback and results on-screen.
Simply ask your EMSEAL rep to schedule a GoToMeeting. You'll receive
the log-in information for your browser, it's that simple.
One more way that EMSEAL is committed to giving you the
information that you need -- when you need it.
(Note: GoToMeeting web-conferences are full screen,
high-definition, real time quality. The example (above) is a video
recording that has been modified to meet YouTube specifications and
is therefore limited by the bandwidth and transmission restrictions
associated with YouTube broadcast quality.)