www.emseal.com

Careers at EMSEAL

Applications Engineer/Product Specialist

Westborough, MA--If you enjoy wrapping your mind around and solving technical problems and at the same time enjoy the challenge of negotiating and closing win-win deals, then you could be the person we are looking for to add to our dynamic engineered-product technical support team.

Emseal Joint Systems, the leading manufacturer of premium sealants and expansion joint systems for the commercial construction industry seeks an Applications Engineer/Product Specialist for our corporate office in Westborough, Massachusetts. 

The ideal candidate will be proactive and possess high-energy enthusiasm for providing customer-service-oriented technical and product support.

DUTIES:

● Provide customers with technical and product support including:

-   application analysis and product recommendation to architects, engineers, and contractors

-   quote generation to single or multiple bidders

-   preparation of letters of submittal or justification of product applications

-   negotiation of prices, discounts and commissions

-   negotiation with affected parties the successful resolution of complaints

 ● Develop CAD drawings for technical support, prepare shop drawings to depict product application solutions for field conditions as well as communicate manufacturing requirements to suppliers

● Enter engineered product orders into ERP system and prepare related shop drawings

● Provide over-the-phone product installation training

● Compare product capabilities with expected application requirements such as:  simple and compound movement, vehicular loading, chemical sensitivity, hydrostatic and air pressures, back-pressures of products on substrates

● Interpret blueprints and details

● Persuade potential users to the benefits of selecting EMSEAL joint systems

● Recommend solutions to address field problems

● Develop and share ideas for possible new products and technologies and new market applications

QUALIFICATIONS:

● Minimum Bachelor’s degree required.  Bachelor of Science in Engineering preferred, or demonstrated technical inclination combined with alternate Bachelor’s in a related field.  Proven track record of success in technical/industrial/construction related application engineering.

● Background in computer aided technical drawing or drafting

PERSONAL QUALITIES / SKILLS:

● Self motivated, eager to learn, attentive to detail.

● Ability to establish and maintain effective working relationships with employees, management, vendors, reps, and customers.

● Exhibit high standards of ethical conduct, honesty and integrity. 

● Work and communicate with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.

● Display a high level of initiative, effort, and commitment toward completing assignments efficiently.

● Encourage and facilitate cooperation, pride, trust, and group identity.  Foster commitment and team spirit.

● Express information to individuals or groups effectively, taking into account the audience and nature of the information.  Listens to others and respond appropriately.

● Look at problems creatively and take initiative to try something innovative.

● Juggle numerous related or unrelated tasks and see them all to successful conclusion

● Make decisions.  Deal appropriately with the consequences of decisions made – good or bad

● Exhibit efficient and effective use of computer software as the vehicle for application engineering and customer support activities

● Demonstrate a solid aptitude for computer use and strong typing skills.  You will be required to touch-type at sufficient speed with which to enter project and conversation notes directly into a central database. 

● Proficiency with software appropriate to job functions such as ACT!, AutoCAD, Microsoft Office, Microsoft Windows, Excel, and other programs as may be required.

● Excellent writing and verbal skills

HOW TO APPLY:

Please research EMSEAL, and send us a letter telling us why adding you to our team will help us to meet our growth and quality goals.  Attach your letter and resume and email it to ProductSpecialist@emseal.com.
 

Member:

Sealant Waterproofing and Restoration Institute

Construction Specifications Canada

Expansion joints and precompressed joint sealants by EMSEAL

1-800-526-8365 -- 508-836-0280 --  techinfo@emseal.com -- Fax: 508-836-0281
 

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